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Quality Management from the Mill to the Enterprise: The Benefits of the Broader Perspective
by Mike Kipina, EnteGreat

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Paper Overview
For companies who embrace the vision of End-to-End Quality Management, one of the crucial decisions that must be made is where to put the emphasis and resources in order to achieve it. In this paper, we explore the specific types of quality management processes in the Mill Products industry and the systems needed to support them at a high level. We then identify where the real ROI opportunities exist with these projects, as well as the reasons why these investments are actually going to pay off for the companies who pursue them.

Paper Outline

• Return On Investment, Where Are the Benefits Realized?
  • Reducing Costs and Improving Productivity
    • Labor and FTE's
    • Direct or indirect materials, scrap & waste losses
    • Machine time or asset availability/utilization
  • Building Customer Loyalty
  • Supply Chain Responsiveness
• Opportunities To Have an Impact with Processes and Systems
• Real-time Quality Performance
  • On-line Quality Performance
    • On-line Real-Time Quality Management
    • Real-Time Statistical Quality Control
    • Real-Time Statistical Process Control
    • Real-Time Corrective and Preventative Action
  • Measurement and Continuous Improvement
    • Specification Management
    • On-line Testing and Measurement
    • Process Engineering and Quality
    • Laboratory Information Systems
    • Performance Reporting and Quality Visibility
    • Continuous Improvement Initiatives
    • Genealogy
    • Vendor Quality Programs
    • Corrective and Preventative Action (CAPA)
    • Regulatory Compliance
• The Big Picture
• How Quality Management Fits in the Organization, and What It Touches

About the Author
Mike Kipina, has over 19 years of experience in providing manufacturing system software solutions to clients in diverse industries, including Pulp and Paper, Commercial Power Generation, Refining, Oil and Gas, and Specialty Chemicals. Mike's extensive knowledge of supply chain manufacturing software and advanced optimization solutions, which includes the integration of manufacturing execution through ERP level order fulfillment with SAP/JDE/I2 and other ERP systems, has helped people throughout the industry gain a better understanding of the manufacturing systems integration within the Enterprise IT environment. He is also a founding member of a successful joint venture software company providing CMMS software to the Power industry and a 6 Sigma Black Belt Leader.

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