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Achieving Manufacturing Quality Management
by Mark Cubine, EnteGreat

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Paper Overview
For companies who embrace the vision of End-to-End Quality Management (see EnteGreat white paper on this subject), one of crucial decisions that must be made is where to put the emphasis and resources in order to achieve it. In this paper, we explore the specific types of quality management processes and the systems needed to support them at a high level. We then identify where the real Return On Investment (ROI) typically comes from for these types of projects, as well as the reasons why those investments are actually going to pay off for the companies who pursue them.

Paper Outline

• Return On Investment, Where Are the Benefits Realized?
  • Reducing Costs and Improving Productivity
  • Building and Protecting Brands
  • Supply Chain Responsiveness
• Opportunities To Have an Impact on Processes and Systems
  • Real-time Quality Performance
    • In-line Real-Time Quality Management
    • Real-Time Statistical Quality Control
    • Real-Time Statistical Process Control
    • Real-Time Corrective and Preventative Action
    • Product Release Cycles
  • Measurement and Continuous Improvement
    • Specification Management
    • In-line Testing and Measurement
    • Process Engineering and Quality
    • Laboratory Information Systems
    • Performance Reporting and Quality Visibility
    • Continuous Improvement Initiatives
    • Genealogy
    • Vendor Quality Programs
    • Corrective and Preventative Action (CAPA)
    • Regulatory Compliance
• The Big Picture
  • How Quality Management Fits in the Organization, and What It Touches

About the Author
Mark Cubine, Vice President of EnteGreat, has over 23 years of experience in manufacturing, including work within the Food & Beverage, Consumer Products, Pulp & Paper, Steel, Specialty Chemicals/Fibers/Films, Printing, Pharmaceuticals, Biotech, Automotive, and Electronics industries. Mark's papers, industry press articles, and technical sessions have helped people throughout the industry gain a better understanding of manufacturing systems integration within the Enterprise IT environment. Mark has also co-authored the book Information Technology for Manufacturing: Reducing Costs and Expanding Capabilities.

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