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Manufacturing Systems Standards: Quality Assurance
by Joe Stefani, EnteGreat

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Paper Overview
The need for standards is clear, but in order to be effective at addressing all of these issues, a standards program must have certain characteristics. Standards fail to serve their purpose or facilitate business performance when they are not comprehensive, current, or enforced. Most companies endorse the idea of standards, at least conceptually, because it is generally understood that standards help the business. However, the commitment and rigor needed to make standards a functioning reality is frequently absent. Standards must be employed holistically and adopted broadly, or they are subject to failure.

EnteGreat's series of five papers on Manufacturing Systems Standards explains what a manufacturing systems standards (MSS) program should be, how it works, and how it generates value. The fifth and final paper in the series examines quality assurance, which is integral to the success of the entire program.

Paper Outline

• The Importance of Quality Assurance
• The Duties of the Quality Assurance Team
• Five Quality Assurance Pitfalls to Avoid
  • The need for MSS QA is downplayed from the start.
  • There is a reluctance to create a MSS QA team, because the cost is too high.
  • The personnel responsible for MSS QA lack independence.
  • The MSS QA team is not given sufficient authority to do its job.
• The benefits of quality oversight are not fully communicated to the MSS project team.

About the Author
Joe Stefani has over 25 years of broad-based consulting and implementation experience in successfully identifying and deploying value-added business and technology solutions for diverse domestic and international industrial clients, including; manufacturers of Pharmaceuticals, Specialty Chemicals, Food, Beverage, and Consumer Packaged Goods, Metals, Tire and Rubber goods, and Textiles.

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